Uber’s recent controversies come at a price: public loyalty

Uber's recent controversies come at a price: public loyalty

Uber founder Travis Kalanick has run his hyper-competitive business under the assumption the ride-hailing service that reigns supreme will be the one with the cheapest rates and best service. On that count, the 40-year-old chief executive has won handily. Uber has the most cars on the road and often the lowest prices.

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